We realise that customer satisfaction is at the heart of our success, which is why we ask every customer that has stored with us to complete a Satisfaction Survey and rate us on the quality of service and value for money that we provide.  We are very proud, that on average, our customers score us 4.8 out of 5.0, please read on to see what our customers have said:
Throughout the 9 months I have used a storage facility at Make Space, all staff have been professional, accomodating and very friendly.
Excellent customer service, will use again.
Helpful staff, thank you.


V.Clean + Easy to deal with.

Friendly & helpful staff always. Have been with you for 20 years – my second home, sorry to leave but no longer needed.

None at all. Service has been amazing. I will recommend
Simple, easy and made a stressful time for us a bit less stressful!
Lovely staff to deal with and great service. Thanks again
Excellent, Friendly Service All Round. No Issues at All
Excellent service, very helpful and friendly staff.  Always provide help and assistance. Would definately recommend to friends and family.
Excellent customer service, well presented, no issues.

Lovely Company.  Very Helpful & friendly staff

Lovely Friendly staff
Great helpful staff always

I found the staff to be helpful, friendly and efficient.

Having somewhere to recycle cardboard on site would be very helpful.

Staff are great.

Great. Staff always helpful and friendly. Storage unit easy to navigate around.
The most reliable service ever.  I found them very helpful and friendly staff.

Brilliant & cash back – Excellent

All staff have been Super helpful and friendly.

A great experience from start to finish.

All good - Thanks

Absolutely lovely staff, always friendly and helpful.

Everybody very helpful in comparrison to other store facilities

Would definitely come back if we needed storage again as price was very good.

Sam has been particularly lovely.  Very patient on move in during a very stressful time and has always remembered my name and face.  All the staff have been friendly and helpful.  One suggestion: Consider approaching long term customers with special rates - this proactively will win you loyalty
Brilliant service would definately recommend and use again.
Excellent Service throughout would highly recommend the service. Staff are simply the best!
Very helpful & convenient.  Everything worked smoothly.
The whole service and Customer Service was excellent.  We would definately recommend to friends & family.
Fantastic service Great Facility
Straight forward & friendly, definately use again.
Times never suited me as I needed help and my family could only come evening time.  Lift difficult to operate.

Storage is easily accessible, good location, very helpful staff. Thanks !

Much appreciate the helpful and friendly attitude of the staff
Al of the staff have been extremely helpful + approachable. Only potential improvement is out-of-hours access, but understand that might make the facility less secure. Overall excellent facilities + service. Highly recommend
Thank you for all your effort and support.  I am so grateful.

Great, Local, Handy, Friendly, 100%

Excellent service + staff. Very friendly and efficient!
Really friendly and easy to use service. Would definately recommend!

Always efficient service.

Everything we expected, no problems and very friendly staff.  It was reassuring to know that the room size could be upgraded on arrival if the storage space was too small. We would definately use Make Space again

Always find the staff very friendly and helpful.  Facilities also great.  Overall an excellent service and place. Highly recommend.

Excellent service & staff first class
Lauren was so helpful throughout. Great service, will use again
I enjoyed my time with Make Space
Really happy with all the staff and unit
Good access and loading
Everything was excellent.  I would prefer the storage is open on Sundays. That would be very helpful.
Very Good.
Very impressed. Staff always very friendly & helpful. Would definately use again if the need arises.

Lovely staff, Great service, Excellent Value. Thanks

All Good Thank You

I’ve been with you for 2 years.  Absolutely loved the service and the team. Professional to the core, forthcoming & good fun! Would definitely recommend. Wouldn’t have left if I wasn’t moving away.

Very good price and friendly staff – Highly recommend!

Great staff, great storage

Definately coming back if I need to!

Adam & Sam very polite & helpful

The team were over the top.  I was demanding and all were happy to assist with deliveries, a container, additional space etc. Great Team!!

Very helpful and efficient staff. Thanks

Great service from all staff
Couldn't find opening hours on website
Staff All Lovely. Good Stuff :-)
Just overall very very good service and quality.  Would recommend to anyone.

Fantastic service provided

Sam was awesome!

Very friendly and helpful staff.
Not opened on Sunday
Staff were helpful and friendly. Supported with any enquiries and provided warning of outstanding balance.
Clean, friendly and very helpful

Very helpful service, a pleasure!

Good value storage, friendly staff
The storage was a godsend for us and it was extreamly easy to access. Very friendly and helpful staff.

Very helpful at all times.

Staff always friendly, helpful and informative.  Would use again.
Staff were all AMAZING!
Lovely doing business with the TEAM!  Thank you, (I'll be back!)
Staff were fantastic, Really helpful!  Facilities were great & really good having a ground floor space.
Spot On !!!
Very helpful staff.  Excellent premises
By far the most competitive, and V.helpful staff.  That are always willing to help and go the extra mile.
From the 1st phone contact with Sam, I had a great experience with her. Always friendly & helpful.  Thanks very much for your excellent services 'Make Space', Sam, Simon and everyone working here!
Very efficient, helpful + communicative.  Really appreciate the service.
Excellent customer service ...
Friendly and easy to use.  I'd certainly recommend you to others.
Very lovely staff and very helpful

7 Years of fun!

Good, Easy & Clean etc.

Thank you! – I will tell my friends to use you guys!

Efficient service, friendly.
Quick, easy & simple.
Fantasic Service. Lovely People. Have put this companies details on my company website -
Friendly staff, Never any issues with our enquiries. Shame to have to vacate.
The staff are EXCELLENT. Very helpful + understanding.  Nothing is too much to ask of them.  Steve has always been very helpful. Thank you.
Very easy & convenient to access my stuff and moving in & out was easy.  Best value price I could find in the area too.
Very helpful & friendly
Very helpful + patient
Good services and good location
An excellent facility with very friendly and helpful staff.  It's very good that facility trolleys are available and lorry access to the loading bay makes moving stuff very easy.  Special thanks to Adam & Sam who took great care of us!  We would highly recommend using this facility.
Convenient and friendly.
Well presented - polite & friendly
Faultless service, Excellent staff.  Made the trauma of moving, so much easier.
Everyone really helpful, Thanks
Good staff, good service, worth the money.
Door didn't open fully due to light fitting.  Staff friendly + Helpful. Lifts very good.
No all fine thank you.
Friendly + knowedgable staff made everything very easy :-)
Very efficient customer service.

Sam & Adam have been absolutely excellent. Very professional & extremely helpful.

Excellent Service !!!
Excellent polite staff
Very friendly & professional.  Will be back.
Excellent Service. The most friendly staff. Clean, easy and safe. Brilliant.

Very helpful & friendly throughout. 

Will be back!

I have used these storage units twice & have always had excellent service! Efficient & friendly staff, clean facility & feels very secure!

Thanks for all your help !!

Lovely People !!

Straightforward, friendly service, decent price.
Very helpful staff - no problems - rooms clean
Very friendly staff.  Some muddle on the last moving day when communication could have been clearer & units got mixed up.  Prefered the discounted rate 1st month. Great that opening hours are now extended!
Excellent service, very friendly and helpful.

Over 20 years of great service.  Thank you for this great space.

Great service & easy accessible facilities. Always friendly.
Staff in office were efficient & helpful always ready to help with a smile
This was excellent!  I will consider using again if needed, and will definately recommend to friends.
V.Good, no probs at all. Great access.

Direct debit would have been helpful but now you have it. Steve was a delight!

Couldn't have been more helpful throughout the past 2 yrs. Thank you.

Everything was great! Thank you!

Payment system could be improved. Invoices not very clear (doesn't account for credit balances etc)
The staff are very helpful in person and on the phone.
Lovely people, so easy and stress free. Made the move so simple! Thank you so much.
Fantastic service, friendly, efficient !
Staff very helpful at all stages of process.

Wanted to pay online but details weren’t working.

Staff were very helpful + friendly.  Would use again and tell others.
Never any problems. Staff GREAT!!!


Extend your opening times!
I will be back X  Lauren & Sam are a ray of sunshine
Excellent service. Would recommend
I think 24hrs service should be considered. Staff were friendly.
Extreamely helpful in a very difficult situation. Many Thanks, you saved the day
Very friendly staff and easy access. Very understanding and accomodating. Would definately recommend!