We realise that customer satisfaction is at the heart of our success, which is why we ask every customer that has stored with us to complete a Satisfaction Survey and rate us on the quality of service and value for money that we provide.  We are very proud, that on average, our customers score us 4.8 out of 5.0, please read on to see what our customers have said:
Excellent customer service, will use again.
Not opened on Sunday

Brilliant & cash back – Excellent


Much appreciate the helpful and friendly attitude of the staff
Lovely Friendly staff

Very helpful service, a pleasure!

Faultless service, Excellent staff.  Made the trauma of moving, so much easier.
Helpful staff, thank you.
Friendly and easy to use.  I'd certainly recommend you to others.
Clean, friendly and very helpful

Would definitely come back if we needed storage again as price was very good.

Excellent service & staff first class

Fantastic service provided

Sam was awesome!

Good, Easy & Clean etc.
I will be back X  Lauren & Sam are a ray of sunshine

Thank you! – I will tell my friends to use you guys!

Excellent service, very friendly and helpful.
Excellent polite staff
Very friendly staff and easy access. Very understanding and accomodating. Would definately recommend!
Very impressed. Staff always very friendly & helpful. Would definately use again if the need arises.
An excellent facility with very friendly and helpful staff.  It's very good that facility trolleys are available and lorry access to the loading bay makes moving stuff very easy.  Special thanks to Adam & Sam who took great care of us!  We would highly recommend using this facility.

A great experience from start to finish.

I think 24hrs service should be considered. Staff were friendly.

7 Years of fun!

Very helpful staff.  Excellent premises
From the 1st phone contact with Sam, I had a great experience with her. Always friendly & helpful.  Thanks very much for your excellent services 'Make Space', Sam, Simon and everyone working here!
Excellent, Friendly Service All Round. No Issues at All
Everything we expected, no problems and very friendly staff.  It was reassuring to know that the room size could be upgraded on arrival if the storage space was too small. We would definately use Make Space again
Al of the staff have been extremely helpful + approachable. Only potential improvement is out-of-hours access, but understand that might make the facility less secure. Overall excellent facilities + service. Highly recommend
Good access and loading

Adam & Sam very polite & helpful

Good staff, good service, worth the money.
Staff were fantastic, Really helpful!  Facilities were great & really good having a ground floor space.
Very efficient, helpful + communicative.  Really appreciate the service.

I’ve been with you for 2 years.  Absolutely loved the service and the team. Professional to the core, forthcoming & good fun! Would definitely recommend. Wouldn’t have left if I wasn’t moving away.

Very helpful + patient
No all fine thank you.
The whole service and Customer Service was excellent.  We would definately recommend to friends & family.
Convenient and friendly.
Very efficient customer service.
Simple, easy and made a stressful time for us a bit less stressful!
The most reliable service ever.  I found them very helpful and friendly staff.

Always find the staff very friendly and helpful.  Facilities also great.  Overall an excellent service and place. Highly recommend.

Lovely Company.  Very Helpful & friendly staff

All good - Thanks

Couldn't have been more helpful throughout the past 2 yrs. Thank you.

Very helpful & convenient.  Everything worked smoothly.
Quick, easy & simple.
Staff very helpful at all stages of process.
Extreamely helpful in a very difficult situation. Many Thanks, you saved the day
This was excellent!  I will consider using again if needed, and will definately recommend to friends.
Very friendly and helpful staff.
Payment system could be improved. Invoices not very clear (doesn't account for credit balances etc)

Very helpful & friendly throughout. 

Will be back!

Excellent service + staff. Very friendly and efficient!

Always efficient service.

Storage is easily accessible, good location, very helpful staff. Thanks !

Very friendly & professional.  Will be back.
Lovely doing business with the TEAM!  Thank you, (I'll be back!)

Having somewhere to recycle cardboard on site would be very helpful.

Staff are great.

Everybody very helpful in comparrison to other store facilities
The staff are EXCELLENT. Very helpful + understanding.  Nothing is too much to ask of them.  Steve has always been very helpful. Thank you.
I have used these storage units twice & have always had excellent service! Efficient & friendly staff, clean facility & feels very secure!
Staff always friendly, helpful and informative.  Would use again.
Fantastic service, friendly, efficient !
Everything was excellent.  I would prefer the storage is open on Sundays. That would be very helpful.

Thanks for all your help !!

Lovely People !!

Good services and good location

Everything was great! Thank you!

Throughout the 9 months I have used a storage facility at Make Space, all staff have been professional, accomodating and very friendly.

Great, Local, Handy, Friendly, 100%

Wanted to pay online but details weren’t working.

All staff have been Super helpful and friendly.
The staff are very helpful in person and on the phone.
Efficient service, friendly.
Door didn't open fully due to light fitting.  Staff friendly + Helpful. Lifts very good.
Really happy with all the staff and unit

I found the staff to be helpful, friendly and efficient.

Very helpful at all times.

Sam & Adam have been absolutely excellent. Very professional & extremely helpful.

Staff were helpful and friendly. Supported with any enquiries and provided warning of outstanding balance.
Fantasic Service. Lovely People. Have put this companies details on my company website -
Excellent customer service, well presented, no issues.


Friendly + knowedgable staff made everything very easy :-)
Excellent customer service ...
Well presented - polite & friendly
Great service from all staff

Lovely staff, Great service, Excellent Value. Thanks

Everyone really helpful, Thanks
Very lovely staff and very helpful
Very easy & convenient to access my stuff and moving in & out was easy.  Best value price I could find in the area too.

Direct debit would have been helpful but now you have it. Steve was a delight!

Excellent service, very helpful and friendly staff.  Always provide help and assistance. Would definately recommend to friends and family.
Very helpful & friendly
All Good Thank You
Really friendly and easy to use service. Would definately recommend!
Good value storage, friendly staff
Excellent Service. The most friendly staff. Clean, easy and safe. Brilliant.
Staff All Lovely. Good Stuff :-)

Friendly & helpful staff always. Have been with you for 20 years – my second home, sorry to leave but no longer needed.

Couldn't find opening hours on website
Thank you for all your effort and support.  I am so grateful.
Great. Staff always helpful and friendly. Storage unit easy to navigate around.
Extend your opening times!
Straight forward & friendly, definately use again.
I enjoyed my time with Make Space
Just overall very very good service and quality.  Would recommend to anyone.

Absolutely lovely staff, always friendly and helpful.

Over 20 years of great service.  Thank you for this great space.

Very helpful staff - no problems - rooms clean
Brilliant service would definately recommend and use again.
Lauren was so helpful throughout. Great service, will use again
Never any problems. Staff GREAT!!!
The storage was a godsend for us and it was extreamly easy to access. Very friendly and helpful staff.
Friendly staff, Never any issues with our enquiries. Shame to have to vacate.
None at all. Service has been amazing. I will recommend
Very Good.
Great service & easy accessible facilities. Always friendly.
Sam has been particularly lovely.  Very patient on move in during a very stressful time and has always remembered my name and face.  All the staff have been friendly and helpful.  One suggestion: Consider approaching long term customers with special rates - this proactively will win you loyalty
Fantastic service Great Facility
The team were over the top.  I was demanding and all were happy to assist with deliveries, a container, additional space etc. Great Team!!
Very friendly staff.  Some muddle on the last moving day when communication could have been clearer & units got mixed up.  Prefered the discounted rate 1st month. Great that opening hours are now extended!

Very good price and friendly staff – Highly recommend!

V.Good, no probs at all. Great access.
Excellent Service throughout would highly recommend the service. Staff are simply the best!
Lovely staff to deal with and great service. Thanks again
Excellent service. Would recommend
Spot On !!!
Excellent Service !!!
By far the most competitive, and V.helpful staff.  That are always willing to help and go the extra mile.

Very helpful and efficient staff. Thanks

V.Clean + Easy to deal with.

Staff were very helpful + friendly.  Would use again and tell others.
Great helpful staff always
Staff in office were efficient & helpful always ready to help with a smile

Great staff, great storage

Definately coming back if I need to!

Straightforward, friendly service, decent price.
Staff were all AMAZING!
Lovely people, so easy and stress free. Made the move so simple! Thank you so much.
Times never suited me as I needed help and my family could only come evening time.  Lift difficult to operate.