We realise that customer satisfaction is at the heart of our success, which is why we ask every customer that has stored with us to complete a Satisfaction Survey and rate us on the quality of service and value for money that we provide.  We are very proud, that on average, our customers score us 4.8 out of 5.0, please read on to see what our customers have said:
Great service from all staff

Very good price and friendly staff – Highly recommend!

Everything was great! Thank you!

Lovely doing business with the TEAM!  Thank you, (I'll be back!)
Very friendly and helpful staff.
Staff were all AMAZING!
Friendly and easy to use.  I'd certainly recommend you to others.

Adam & Sam very polite & helpful

Not opened on Sunday
This was excellent!  I will consider using again if needed, and will definately recommend to friends.
All staff have been Super helpful and friendly.
All Good Thank You
Good services and good location

V.Clean + Easy to deal with.

Spot On !!!
Staff very helpful at all stages of process.
Fantastic service Great Facility
Good value storage, friendly staff

Having somewhere to recycle cardboard on site would be very helpful.

Staff are great.

Very helpful and efficient staff. Thanks

Absolutely lovely staff, always friendly and helpful.

Very friendly staff.  Some muddle on the last moving day when communication could have been clearer & units got mixed up.  Prefered the discounted rate 1st month. Great that opening hours are now extended!
Excellent Service. The most friendly staff. Clean, easy and safe. Brilliant.
I have used these storage units twice & have always had excellent service! Efficient & friendly staff, clean facility & feels very secure!
Excellent Service !!!
Excellent service, very friendly and helpful.
The staff are very helpful in person and on the phone.
The most reliable service ever.  I found them very helpful and friendly staff.
Excellent Service throughout would highly recommend the service. Staff are simply the best!

I’ve been with you for 2 years.  Absolutely loved the service and the team. Professional to the core, forthcoming & good fun! Would definitely recommend. Wouldn’t have left if I wasn’t moving away.

Storage is easily accessible, good location, very helpful staff. Thanks !

Lovely Company.  Very Helpful & friendly staff

Everybody very helpful in comparrison to other store facilities
Quick, easy & simple.
The storage was a godsend for us and it was extreamly easy to access. Very friendly and helpful staff.
The team were over the top.  I was demanding and all were happy to assist with deliveries, a container, additional space etc. Great Team!!
Lovely people, so easy and stress free. Made the move so simple! Thank you so much.
Great helpful staff always
Staff in office were efficient & helpful always ready to help with a smile
Fantastic service, friendly, efficient !
Great service & easy accessible facilities. Always friendly.
Very friendly staff and easy access. Very understanding and accomodating. Would definately recommend!

I found the staff to be helpful, friendly and efficient.

Simple, easy and made a stressful time for us a bit less stressful!
Very helpful staff - no problems - rooms clean


Great staff, great storage

Definately coming back if I need to!

Staff were very helpful + friendly.  Would use again and tell others.

Thank you! – I will tell my friends to use you guys!

By far the most competitive, and V.helpful staff.  That are always willing to help and go the extra mile.
Excellent customer service, well presented, no issues.
Payment system could be improved. Invoices not very clear (doesn't account for credit balances etc)

Very helpful & friendly throughout. 

Will be back!

I think 24hrs service should be considered. Staff were friendly.


Great, Local, Handy, Friendly, 100%

None at all. Service has been amazing. I will recommend
Everything was excellent.  I would prefer the storage is open on Sundays. That would be very helpful.

Fantastic service provided

Sam was awesome!

Excellent, Friendly Service All Round. No Issues at All
Helpful staff, thank you.
Very helpful + patient
Very helpful & friendly
Faultless service, Excellent staff.  Made the trauma of moving, so much easier.
Excellent customer service, will use again.
Everyone really helpful, Thanks
The whole service and Customer Service was excellent.  We would definately recommend to friends & family.
Very helpful & convenient.  Everything worked smoothly.

Would definitely come back if we needed storage again as price was very good.

Very Good.
Straightforward, friendly service, decent price.
Lovely Friendly staff

Friendly & helpful staff always. Have been with you for 20 years – my second home, sorry to leave but no longer needed.

Brilliant service would definately recommend and use again.

Lovely staff, Great service, Excellent Value. Thanks

A great experience from start to finish.

Very helpful service, a pleasure!

Excellent service. Would recommend
Excellent service & staff first class

Thanks for all your help !!

Lovely People !!

Very impressed. Staff always very friendly & helpful. Would definately use again if the need arises. 
The staff are EXCELLENT. Very helpful + understanding.  Nothing is too much to ask of them.  Steve has always been very helpful. Thank you.
Straight forward & friendly, definately use again.
Fantasic Service. Lovely People. Have put this companies details on my company website -

Direct debit would have been helpful but now you have it. Steve was a delight!

Well presented - polite & friendly
Staff All Lovely. Good Stuff :-)
V.Good, no probs at all. Great access.
Very friendly & professional.  Will be back.
Staff were fantastic, Really helpful!  Facilities were great & really good having a ground floor space.

7 Years of fun!

Very helpful at all times.

Sam & Adam have been absolutely excellent. Very professional & extremely helpful.

No all fine thank you.
Thank you for all your effort and support.  I am so grateful.
Very efficient customer service.

Always find the staff very friendly and helpful.  Facilities also great.  Overall an excellent service and place. Highly recommend.

Wanted to pay online but details weren’t working.

Times never suited me as I needed help and my family could only come evening time.  Lift difficult to operate.
Staff were helpful and friendly. Supported with any enquiries and provided warning of outstanding balance.
Convenient and friendly.
Very efficient, helpful + communicative.  Really appreciate the service.
Excellent customer service ...
Never any problems. Staff GREAT!!!
Couldn't find opening hours on website
Extend your opening times!
From the 1st phone contact with Sam, I had a great experience with her. Always friendly & helpful.  Thanks very much for your excellent services 'Make Space', Sam, Simon and everyone working here!
Staff always friendly, helpful and informative.  Would use again.

Always efficient service.

Extreamely helpful in a very difficult situation. Many Thanks, you saved the day
Really happy with all the staff and unit
Door didn't open fully due to light fitting.  Staff friendly + Helpful. Lifts very good.
Friendly staff, Never any issues with our enquiries. Shame to have to vacate.

Over 20 years of great service.  Thank you for this great space.

Very lovely staff and very helpful
I will be back X  Lauren & Sam are a ray of sunshine
Throughout the 9 months I have used a storage facility at Make Space, all staff have been professional, accomodating and very friendly.
Excellent polite staff
Very easy & convenient to access my stuff and moving in & out was easy.  Best value price I could find in the area too.

Couldn't have been more helpful throughout the past 2 yrs. Thank you.

An excellent facility with very friendly and helpful staff.  It's very good that facility trolleys are available and lorry access to the loading bay makes moving stuff very easy.  Special thanks to Adam & Sam who took great care of us!  We would highly recommend using this facility.

Brilliant & cash back – Excellent

Good staff, good service, worth the money.